Table of Contents
Why is Deutsche Bahn always late?
The analysis shows that the main cause of trains not arriving on time is the overloaded network, which saw traffic increase by 23 percent between 1999 and 2017.
How long does a train have to be delayed for compensation?
If you arrive late at your destination because of a delay or cancellation to a National Rail service, you can claim your Delay Repay compensation. Depending on the train operator you’ll be travelling with, you can claim compensation if there’s a 15-minute or 30-minute delay to your journey.
Does Deutsche Bahn make a profit?

Net profit for the year, including extraordinary items, interest and taxes, improved even more significantly, by nearly EUR 5 billion to EUR -900 million (compared with EUR -5.7 billion in 2020). More passengers took DB’s long distance trains in 2021 than in 2020.
How do I claim compensation from Deutsche Bahn?
If you wish to claim compensation, please use our passenger rights claim form. To ensure that you receive your compensation and/or refund as easily as possible, Deutsche Bahn offers an accessible passenger rights claim form. You can download the form, fill it in and then and print it out.
Which country has the most punctual trains?
Japanese Trains Are The Most Punctual.

Is Deutsche Bahn punctual?
Deutsche Bahn train punctuality in Germany April 2019 to April 2021. This data illustrates the share of punctual trains of the Deutsche Bahn in passenger transport from April 2019 to April 2021. In April 2021, 95.7 percent of trains arrived punctually with a delay of not more than 5.59 minutes.
How do I claim for delayed repayment?
Claiming is simple:
- You can claim online. Once you’ve registered, we will remember your details, how you want to be paid and your season ticket details (if you have one).
- Download a form from this page and apply by post.
- Collect a Delay Repay form from our stations and apply by post.
Is Deutsche Bahn government owned?
Deutsche Bahn is Germany’s main railway company, owned by the German government. It started operating in 1994, as a result of combining the previous two government railway companies existing before Germany’s reunification in 1990 – Deutsche Bundesbahn (in Western Germany) and Deutsche Reichsbahn.
Are German railways good?
An “average train speed” for an entire country is both hard to calculate and ultimately meaningless – but Germany has built a huge high-speed network spanning the entire country, as well as highly efficient electric rail system around almost all its cities.
How do I claim compensation for a delayed train?
250/- in case of a delay of more than two hours to every passenger. Here is the detailed claim process that a passenger should follow while travelling in Lucknow-New Delhi Tejas Express. The passengers can take help by calling the registered call-center (1800-266-5844) or by e-mail ([email protected]).
How do I complain about a database?
DB’s service number +49 30 2970 (costs depend on provider), or use our contact form….Please use the contact details below if you have any questions about the following topics:
- International bookings on bahn.de or bahn.com.
- International travel connections.
- Other issues relating to international rail travel.
Why Japanese trains are never late?
The Japanese build slack into the schedule and they run trains at less than the maximum safe speed possible on any given section of track. This allows many delays to be made up if necessary.
How often is Deutsche Bahn late?
According to statistics released by Deutsche Bahn on Wednesday, 75,2 percent of ICE and IC trains arrived at their destination “on time” in 2021 – a major drop compared to the 82 percent of services that were punctual in 2020. A train is counted as “late” if it arrives more than six minutes behind schedule.
Are German trains reliable?
German trains are clean, comfortable, reliable and fast. Between the downtown areas of most German cities the travel time by train is as fast or faster than the travel time by plane, when you calculate in the time it takes to get to and from the airport.
What if train is late by 4 hours?
If the train is running late by more than three hours of scheduled departure, no cancellation charge will be levied. Full money will be refunded to passengers holding confirmed, RAC, and wait-listed tickets in such case (subject to the condition that the ticket is surrendered prior to actual departure of train).
Who is responsible for train late?
In India, trains running late is a common occurrence. However, there is no mention of compensation a passenger is liable for in case the train arrives later than usual. According to the rules, if a train is more than three hours late, passengers can get a full refund by cancelling the ticket.
What is Delay Repay scheme?
Delay Repay is a national scheme train companies use to compensate passengers for delays. You can claim compensation if you’re delayed by 15 minutes or more when you travel with us (except when delays are caused by planned engineering work).
Can I claim delay repay for rail replacement?
I completed my journey via replacement transport but arrived late. Can I claim delay repay? You can claim compensation for a delay as result of using replacement transport that’s been provided in the following circumstances.