What is a VA ombudsman?
The VA’s task-order and delivery-order ombudsman is the Associate Executive Director for Procurement Policy, Systems, and Oversight.
How do I connect to VA Telehealth?
Call the Office of Connected Care Help Desk at (866) 651-3180 24 hours a day, 7 days a week. Test your device. Visit the VA Video Connect test site to test your microphone and speakers. To test on your mobile device, text ‘V’ to 83293 or 323-621-3589.
What can I do if my VA isn’t helping?
If you have a problem with your care provider, VA medical facility, or any other aspect of your care, you can:
- Discuss the issue with your primary care provider or another member of your health care team.
- If that doesn’t help, contact the patient advocate at your VA medical center or clinic.
What telehealth platform does the VA use?
Additionally, beneficiaries can request prescription refills or communicate with their health care providers through the secure messaging system available through My Healthevet, the VA’s predominant telehealth platform, which allows patients to submit non-urgent health queries to their medical team.
Does VA pay for telehealth?
VA’s national Store-and-Forward Telehealth programs operationalize this definition to cover services that provide this care using a clinical consult pathway and a defined information technology platform to communicate the event/encounter between providers, as well as enabling documentation of the event/encounter and …
When did the VA start using telehealth?
VA was an early adopter of telehealth care starting in 2003. As a result of a number of telehealth initiatives, VA conducted over a million telehealth visits in 2018.
What is the key benefit of telehealth VA?
The goal of Home Telehealth is to improve clinical outcomes and access to care while reducing complications, hospitalizations, and clinic or emergency room visits for Veterans in post-acute care settings, high-risk Veterans with chronic disease or Veterans at risk for placement in long-term care.