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How do I get BT Hub 5?
If you don’t have one, you can get one at bt.com/mybt. You’ll need your BT account number from your latest bill. If you don’t see Smart Setup, go to bt.com/mybt. You’ll need to follow steps 3 and 4 on each device you want to connect to your Hub.
Does BT Home Hub 5 need a modem?
Home hubs don’t have a modem only mode. You can turn off dhcp but it will still be routing and natting.

What is the difference between BT Home Hub 5 and BT Smart Hub?
The Smart Hub is slightly taller and wider than the Home Hub 5, but it contains massively improved hardware. It has seven antennas, which BT claims will let it offer significantly improved connection distances over the Home Hub 5, which had a 2 x 2 dual antenna setup. The Smart Hub also has a USB 3.0 port on its rear.
Can I replace my BT Home Hub 5 with another router?
Any router with a WAN port will work fine with FTTP, you don’t need a modem/router. Popular choices are Asus RT series or TP Link. Most routers have a setup wizard that will only require you to enter the PPPoE username and password.
Can I use any BT Home Hub?
As long as it is a BT line. Logins are generic, any home hub can be used on any BT line.

How old is BT Home Hub 5?
The 5th generation Home Hub was released in mid-October 2013 and is an upgrade to the Home Hub 4, with Gigabit Ethernet connections, 802.11ac Wi-Fi (Wave 1) and an integrated VDSL modem.
Is BT Hub 5 any good?
Our Verdict The Home Hub 5 may look almost identical to the previous model (it’s still compact and stylish) but a number of features make this a good upgrade for BT Broadband customers. It’s one of the cheapest 11ac routers we’ve seen and it comes with performance to match its value and good features.
Can you use BT Home Hub 5 with other providers?
Technically speaking, the Home Hub 5 is locked to BT accounts, including ADSL, Infinity and those connections provided by its subsidiary Plusnet. However, there’s no reason why you can’t still use the Home Hub 5 as a brilliantly-fast access point, making full use of its Gigabit Ethernet switch in the process.
Do I have to pay for a new BT Hub?
If you are out of contract, then you have to pay for a replacement home hub. You can normally avoid that by renewing your contract and requesting a replacement for a faulty home hub at the same time. You only pay postage costs.
Is hub 5 any good?
The Home Hub 5 may look almost identical to the previous model (it’s still compact and stylish) but a number of features make this a good upgrade for BT Broadband customers. It’s one of the cheapest 11ac routers we’ve seen and it comes with performance to match its value and good features.
Are BT routers locked to BT?
Hubs are not locked, you can access the hub manager page at 192.168. 1.254, the password will be on the back of the hub. They are only locked to BT DSL service, but if you only want to use it as an access point, you can just change the network settings to suit your network.
Can I get a BT Smart Hub free?
BT will give you a Smart Hub for free if you contract, or re-contract, for a minimum of 18 months.