Does PayPal have seller protection for digital goods?
We cover physical goods that are sold and shipped with proof of delivery from within the United States to buyers around the globe. We also cover intangible items (digital items and services) subject to the Intangible Goods Additional Requirements below within the United States to buyers around the globe.
Does PayPal refund virtual items?
Although PayPal doesn’t protect transactions for virtual items, merchants may still win a dispute if they can prove their customer agreed to exchange payment for a digital good/service and then approved of and received it.
Does PayPal protect buyer or seller?
PayPal’s Seller Protection program may apply when a buyer claims that: They did not authorize, or benefit from, funds sent from their PayPal account (referred to as an “Unauthorized Transaction” claim), and the Unauthorized Transaction occurs in an environment hosted by Paypal; or.
How do I protect myself as a seller on PayPal?
Let’s examine these in more detail.
- Meet Seller Protection Requirements. Follow the requirements that PayPal has set for its Seller Protection Program.
- Avoid Risky Transactions.
- Minimize “Unauthorized Transaction” Claims.
- Reduce “Item Not Received” Claims.
- Avoid “Significantly Not as Described” Claims.
How much does PayPal charge for seller Protection?
There is no fee for PayPal Purchase Protection. The company also has a Seller Protection program, but the two aren’t really related.
What happens if I get scammed on PayPal?
If you paid for something via PayPal, but the item never arrived, or you suspect fraud, you can cancel the payment on your own. This option will be available as long as the transaction is in the Pending status. In such cases, you can stop it from your Activity page by hitting Cancel next to the item in question.
How much does PayPal charge for seller protection?
How do I get my money back from PayPal goods and services?
Have a PayPal account in good standing. Pay for the eligible item from your PayPal account. Attempt to contact the seller to resolve your issue directly before filing a claim through the Resolution Center. Respond to PayPal’s request for documentation and other information within the time requested.